Posts in category: Veterinary Marketing

Stock Photography: When to Use It, and When to Shoot It


Stock Image

Stock photography is a wildly contested subject.

When it comes to marketing your veterinary practice, when is it ok to use stock photos? When are unique, self-taken photos the best way to go? We’ve sifted through all of the information for you to help clear up some of the mystery.

You have two photography options when building your website and marketing materials: stock photography (pre-made photos that you didn’t take) and self-taken/custom photography.

Pros of Stock Photography

doc eye exam Center City Veterinary Hospital, photographer Steve Belkowitz.

Photo courtesy of Center City and photographer Steve Belkowitz.

  • They’re easy to buy and can be made available immediately.
  • They’re relatively inexpensive. Note: Rights Managed images cost more than Royalty-Free ones, because RM are licensed for specific uses, and RF images have unlimited use. RM images tend to be higher quality.
  • They are (generally) well lit and well composed.
  • Continue reading

    7 Photography Tips to Personalize Your Marketing

    Photographs tell stories.

    CCVH 5_14-241

    Photos Courtesy of Center City Veterinary Hospital, photography by Steve Belkowitz.

    A stunning photo that captures a compelling moment elicits pure and strong emotions from everyone who views it.

    Images play a crucial role in marketing your veterinary practice, because they tell the story of your business and foster emotional bonds with pet owners.

    Here are 7 tips to help you make the most of your marketing photography…

    1. Be specific. Shoot real images of real people doing meaningful things. This includes your employees, clients, pets and events. Invite pet owners into your photographic conversation by asking for their images. Photo contests are a great way to engage clients.
    2. Ensure that images align with your brand and are consistent with your overall messaging, mission and vision. Incorporate on-brand colors in your images. If royal blue is your primary brand color, for example, shoot images that highlight (or contain) that color. Continue reading

    Quality is Job 1?

    Dog With Head Out WindowFord’s current slogan is “Built Ford Tough”, but before that it was “Quality is Job 1.”  This was their attempt to speak particularly to those often referred to as the “Greatest Generation”, for whom quality was extremely important.  Ironically, Ford used this as their slogan during a time when they were getting their rear ends handed to them by the Japanese and Germans, but that is perhaps a topic for another post.  If you SAY quality is that important, you better mean it:  consumers are less and less forgiving. Continue reading

    A Fond Farewell to 2013

    Happy New YearIt is very hard to believe that 2013 is drawing to a close. This year brought several changes to the world of digital marketing, both in the technology available to market to your clients and in the mindsets of many veterinarians shifting to a more brand-savvy mentality. Join us as we look back at a few of our favorite articles from the past year. Continue reading

    Increase Your Client Loyalty

    I’ve written about veterinary excLoyaltyess capacity before, namely that there are too many veterinarians chasing not enough clients.  So how do we fix that?  Well, there are two broad possibilities:  reduce supply and increase demand.  As I’ve alluded to before, the former is far easier said than done.  Whatever we as a profession will be able to do about veterinary supply will happen at such a slow pace that you should not consider it in your budgeting and short term strategic plans.  You might as well assume that supply will remain high for the foreseeable future. Continue reading

    Don't forget the personal touch

    iStock_000023804477XSmallI got my veterinary degree from Cornell, and was recently asked to join the executive board of their alumni association.  I was excited to give back to my alma mater, and happily agreed.  We had our first meeting this past week, and I had a chance to hear a few different speakers describe the successes and challenges they’ve had in their particular practice areas.

    One of these visionary leaders was Dr. Susan Hackner, who is a double boarded (IMED, E/CC) specialist and Chief Medical Officer (CMO) and Chief Operating Officer (COO) at Cornell University Veterinary Specialists in Stamford, CT.  (  This hospital is a new venture that provides academic level emergency and specialty care in a high service model.   CUVS opened about three years ago to rave reviews from local practitioners and pet owners alike.

    Two things struck me about their marketing campaign:  Continue reading

    YouTube for the modern small animal practice

    Unless you’ve been living under a rock for the last several years, you surely know about YouTube. This video channel is owned by Google and is the #2 ranked website on the entire internet (2nd only to Google Youtube phoneitself).  There’s no denying the immense popularity of YouTube.  If a picture is worth a thousand words, video is worth a million.  62% of Google’s universal search results include video, and more than eight out of every ten of those videos are hosted in YouTube.  With over 4 billion hits every day, any good marketing strategy must include this massively relevant and important site. Continue reading

    Put Social Media to Work for Your Practice

    Survey and mouse signDr. Peter Weinstein and our CEO Kelly Baltzell put their heads together and crafted a survey to learn more about veterinary hospital behavior when it comes to the Internet. Here is the first couple paragraphs of the study which outlines our findings. Please read the full overview and findings at  Put Social Media to Work for YourPractice.

    Social media is everywhere – we even see and hear about it on TV, radio and in newspapers. It has taken smartphones and their owners hostage. However, the veterinary profession tends to be slow to adapt to the changing environment.

    Surveying the Social Media Landscape Continue reading


    iStock_000021692596XSmall“Hey, how you doing?”

    Every time.

    Doesn’t matter who the person is.

    Doesn’t matter morning or evening.

    This is the greeting I get when I go to my local 24 Fitness.  Pretty much the same tone.  Monotone, non-committal, insincere.  The voice varies, the face varies, the message is the same—“I don’t really care who you are, I just have to say something.”

    How about this one?

    #$%^&*( Animal Hospital, hold please!!!

    Is this your practice?  How do you know? Continue reading