Welcome to 2015. For those of us that grew up with the Back to the Future franchise, we know this is the year that Doc and Marty arrive in the future (seriously, where are the hoverboards!?!); but what about your veterinary practice? Has it arrived in the future, or is it still stuck in 1985?
Just as the diagnostic and surgical tools of the veterinary trade have evolved in the past 30 years, so have the tools you need to successfully market your practice. The once heavily-relied upon Yellow Pages are now lining bird cages across America and, while still necessary, even a stand-alone website isn’t likely to get your practice found in today’s increasingly social media-savvy world.
This past fall, Beyond Indigo welcomed veterinary technology consultant Nancy Dewitz to the freshly-created position of Marketing and Technology Consultant. And while we know that some of you have had the pleasure of meeting and working with Nancy already, we wanted to take the opportunity to introduce her to those of you who haven’t.
Much as we did with our Creative Director, Mark Clifton, BI’s intrepid blogger has taken a moment to talk with Nancy about what brings her to Beyond Indigo, and what goals she has for her work with both the company and you, our clients.
This past October, Beyond Indigo brought on Mark Clifton as the company’s Creative Director. This freshly-minted position was created in anticipation of some exciting changes coming to Beyond Indigo in 2015.
While you’ll have to wait a bit longer to find out about what is in store for our clients in the coming year, we are excited to introduce you to Mark and showcase the amazing talent he brings to Beyond Indigo’s table. Our blogger-in-chief, Kate Matthews, was able to arrange a little tête-à-tête with Mark and curate the conversation into this week’s post.
With Thanksgiving just around the corner, now is an ideal time to kickoff a few simple marketing ideas to engage your clients and community in a fun and meaningful way. While your veterinary practice likely has several key business-focused messages to get across this fall, it’s important to ensure your overall marketing mix includes messaging that establishes your practice as accessible, relatable, and connected with its clientele.
Thankfully, this season is brimming with opportunity for this type of marketing. Many of us take time during Thanksgiving to count our blessings, and businesses should be no exception to this trend. After all, what better way to attract customers than to let them know that their business is appreciated?
Online reviews impact a business’ reputation, SEO, and ultimately the number of people who will use their products and services. Because veterinary practices have a higher need for trust among their clients, the stakes in having positive online reviews are even higher.
Yelp is the biggest of the online review websites, boasting 138 million unique visitors per month. People use the website to look up businesses from hair salons to car dealerships and any and everything in between, by reading consumer recommendations and reviews.
Who are ‘The Millennials’, and Why Should We Care?
Born between 1980 and 2000, the Millennial generation holds a mammoth amount of importance. An estimated 80 million Millennials currently live in the U.S., and in 15 years, it’s believed that they’ll comprise 70% of our workforce. Their spending power is said to be $170 billion. In order to ensure the continued growth and profitability of your veterinary business, it’s essential to learn to market to this vital generation.
What Makes Millennials Unique?
Millennials are a special breed. They’ve grown up during a time of international political strife and economic chaos. Even though they’ve been raised with constant instability, they have had one crucial constant: technology. They have more technological prowess than any
Stock photography is a wildly contested subject.
When it comes to marketing your veterinary practice, when is it ok to use stock photos? When are unique, self-taken photos the best way to go? We’ve sifted through all of the information for you to help clear up some of the mystery.
You have two photography options when building your website and marketing materials: stock photography (pre-made photos that you didn’t take) and self-taken/custom photography.
Pros of Stock Photography
Photographs tell stories.
A stunning photo that captures a compelling moment elicits pure and strong emotions from everyone who views it.
Images play a crucial role in marketing your veterinary practice, because they tell the story of your business and foster emotional bonds with pet owners.
Here are 7 tips to help you make the most of your marketing photography…
1. Be specific. Shoot real images of real people doing meaningful things. This includes your employees, clients, pets and events. Invite pet owners into your photographic conversation by asking for their images. Photo contests are a great way to engage clients.
2. Ensure that images align with your brand and are consistent with your overall messaging, mission and vision. Incorporate on-brand colors in your images. If royal blue is your primary brand color, for example, shoot images that highlight (or contain) that color.
Ford’s current slogan is “Built Ford Tough”, but before that it was “Quality is Job 1.” This was their attempt to speak particularly to those often referred to as the “Greatest Generation”, for whom quality was extremely important. Ironically, Ford used this as their slogan during a time when they were getting their rear ends handed to them by the Japanese and Germans, but that is perhaps a topic for another post. If you SAY quality is that important, you better mean it: consumers are less and less forgiving.
Not that long ago, veterinarians looking to connect with their client base, and potential client base, were limited in their options. Business listings in the Yellow Pages, advertising in the local paper, the occasional billboard, bus bench, television ad (if you could afford it), and word-of-mouth shared between friends and colleagues at the local café were the mainstay of customer outreach for many small businesses, including veterinary practices.