Beyond Indigo Pets Has Happy Veterinary Clients!

Beyond Indigo Pets recently built us a beautiful website. We chose them to create it because their product is first class and their veterinary marketing approach is unique. It was a great fit for us.

In a word, our new site is complete. Our analytics feature tells us how many people have visited our site, how long they spent on it, and what they viewed. We now have confidence that current and potential clients can view our services and specialties without leaving their homes.

Our experience working with Beyond Indigo Pets team members has been awesome. They’re helpful and patient (almost to a fault) and walked us through every step. The business cards and marketing tips that they provided us really helped us get the word out about our business. I would definitely recommend them to other clinics due to their track record, customer service, and sincerity.

It’s important for veterinary clinics to have a strong online presence because things are changing all the time. We simply must keep up with information technology. Our clients work at home in their pajamas and can access virtually anything at their fingertips, and now they can find Morton Small Animal Clinic too. I would tell anyone who’s thinking about building a website to go for it. Take a leap of faith; you won’t have regrets. Enlist the sharpest young adult in your practice and get that ball rolling.

Ginger Morton
Co-Owner/Practice Manager
Morton Small Animal Clinic
www.mortonsmallanimalclinic.com

We entered the world of websites, social media, and search engine optimization with very limited knowledge of any of it. Beyond Indigo Pets has not only helped us establish our presence but have educated us along the way. They have been extremely helpful to us and provide a valuable service.

I believe it is better to hire the experts to have it done right and with greater efficiency than trying to tackle it on our own. I appreciate all the Beyond Indigo Pets team has done for us.

Dr. Richard Coe
Animal Medical Hospital
www.animalmedical.net

Dear Kelly,

I wanted to write an e-mail thank you for the wonderful job Beyond Indigo Pets did on developing our new website. Last week I opened our website and I was so happy and surprised that the new completed website was up and running. That meant that Beyond Indigo Pets was able to straighten out the domain name with our carrier. The website is so professionally looking. I just love it and I know our clients will enjoy it as well. I have to tell you that the product has exceeded my expectations. It is very professional looking and the flow is wonderful. I’m not a computer nerd like Tim, but I can traverse the website without any difficulties. And if I can do it, I know my clients will be able to do the same. It is very user friendly. Working with Shannon Rose has been such a delight. She has done a tremendous job putting our website together. Her writing within the website is exceptional.

With our new management software we were able to determine that 21.7% of our new clients found us because of our website. I am sure that number will increase with the new and improved website Beyond Indigo Pets has developed for us.

Thank you very much. I wish you and your staff a very happy, healthy and prosperous New Year.

If you have any potential clients that would like a reference, please do not hesitate to use my name.

Sincerely,
Dr. Michael Ina
Arguello Pet Hospital
www.arguellopet.com

I opened Green Lane Animal Hospital in June of 2008 and hired Beyond Indigo Pets to design my website. I researched many companies, including the Lifelearn and VIN sites, but wanted something individualized that would capture the true spirit and focus of my clinic. As soon as I saw the quality of Beyond Indigo Pets’ sites, I knew that they could build me the type of online presence that would reflect the clinic and command attention.

I’m so happy with the final product. It’s easy to maintain and has contributed to the growth of our clinic. Plus it accurately reflects both our practice and our community mission. The colors and design are fantastic. The photos and hospital tour give clients the feeling that they know us even before their first visit. The Light a Candle and Gallery tools are also wonderful.

Our site has helped us land a lot of new clients. We’ve had excellent feedback about our site and clients consistently comment on how nice it is. My favorite compliment came from a new client, who mentioned that she chose us because our website made her feel that our love for animals was our primary focus.

The overall experience of working with Beyond Indigo Pets has been very positive. I was impressed with the writer and designer that were assigned to me, and I appreciated that everyone was flexible and patient to ensure that the final product was perfect. As society becomes more connected to the Internet, advertizing mediums are changing. Most people now have no need for phone books and use the Internet find what they’re looking for. A compelling website is essential to generating new business. Clients want to feel an instant connection with the product that they’re looking for. Having a personalized and different website inspires that initial contact. I think that Beyond Indigo Pets Pets offers a product that nobody else has at this time and would strongly recommend them to other veterinary clinics.

Tara Sermer
BSc/DVM; Owner/CEO
Green Lane Animal Hospital
www.greenlanevet.com

We hired Beyond Indigo Pets to build us a brand new website to replace our old one. I found out about Beyond Indigo Pets at the NAVC conference, and after seeing the other websites they created, I knew that they were the company for us. I really liked all of the veterinary-specific content that they wrote and their ideas about using veterinary sites to generate income.

There were so many things that needed to get done before launching our new website, but Beyond Indigo Pets staff members stayed with us every step of the way. We all love our new website! It gives clients a clear idea of whom we are and what to expect when they visit us. It also preserves our “old building” look while providing an up-to-date feel. Within 24 hours of launching our new site, we landed two new clients. Both of them told us that they decided to come here because of our cool website.

These days, clients rely more and more on the Internet to find businesses. There’s a whole generation of people who do everything online, and they look for businesses that can accommodate them. It has been a pleasure working with everyone at Beyond Indigo Pets and I would definitely refer them to anyone looking for a new website.

Glynes Graham, DVM
Patterson Dog and Cat Hospital
www.pattersondogandcat.com

Beyond Indigo Pets recently redesigned our website. We’ve been a fixture in town for a long time and it has been wonderful to “re-make” ourselves with a fresh, new look. The Internet truly is the wave of the present and the future, and most people have a Web connection at home or at work, so we must be accessible to them 24 hours a day. We love that we can now link to our Facebook page and offer our clients downloadable forms. Clients print and complete forms before their appointments, and we all save time and money. Our receptionist loves this!

Everyone at Beyond Indigo Pets is helpful and pleasant. The person in charge of our redesign kept in daily contact with me, even when I didn’t perform my duties in a timely manner. He kept after me in a super nice way so that they could keep making progress. When the work was being done, he still emailed me often to let me know how things were developing.

It’s great to communicate with people who are positive, organized, and obviously enjoy their work. For Beyond Indigo Pets employees, this isn’t just a job. I feel that way about my career and really appreciate it when I find others who feel the same way.

Margaret Yocum, Office Manager
Academy Animal Hospital
www.academyanimalhospital.com

After getting a referral from a fellow veterinary office, we hired Beyond Indigo Pets to redo our previous website. It was poorly designed and not user friendly, so we needed help. We’re extremely pleased with our new site. It’s easy to use, easy to update, and flows from one feature to the next. Our clients like that they can easily navigate it and learn a lot about our services, including tour pictures, daycare, and boarding. They’ve been telling their friends and family to check out the site, which has really helped us raise awareness. We’ve also been offering several online promotions that increase website traffic and help us land new clients.

Veterinary websites help clients to be educated and to make informed decisions about their pets. They’re a worthwhile expense when done correctly. Working with the people at Beyond Indigo Pets is easy, especially when it comes to initial setup and updating content to keep it fresh. We would absolutely refer them to other veterinary clinics looking for a website.

With the amount of people using technology today, providing clients with online forms and interactive tools helps create a strong connection. When people in our area do an online veterinary clinic search, we know that they’re going to find us and that they’re going to be impressed.

Shannon Winn, Practice Manager
Riverside Veterinary Hospital
www.rvhnh.com

I’m not the most technologically savvy person. If you put a dog or cat in front of me, I’m golden — but the Web is different. When I call Beyond Indigo Pets team members and ask for a “clicky doo dad to be put under the red thing on page two of our site,” I’m grateful to have a company that understands me and manages to refrain from laughing. They’ve always been able to decipher my broken Web speak and make my adjustments in a timely fashion.

I love our website’s client education features. I used to feel like we bogged clients down with brochures and printouts, but we can now adjust our digital library to reflect our style of medicine. And our clients enjoy reading our doctor pages so much that we’re adding information about all of our staff members.

I’d love the opportunity to sit down with each of our clients and share our history, our doctors’ experience, and important subjects like weight management, senior wellness, and parasite testing, but that’s not a reality. Our website enables us to share essential information with our clients when it’s convenient for them. It also has connected us with several new clients since we’re a 24-hour hospital and people can now quickly and easily find us in Internet searches.

The fact that the people at Beyond Indigo Pets are available for more than just tech support shows that they care about being proactive. They call me to touch base, discuss site traffic, and let me know about new interactive tools. I rarely feel like they’re trying to sell me something, and that’s a relief.

Jace Huggins, Client and Outpatient Operations
Mueller Pet Medical Center
www.muellerpmc.com

Before hiring Beyond Indigo Pets, we had a one-page “splash" website for two years. We knew that we needed something more informative, attractive, and interactive for our clinic. After meeting with Kelly Baltzell at the Kansas City CVC conference, we chose to work with Beyond Indigo Pets. We researched other website designers but liked Beyond Indigo Pets’ product, people, and prices the best.

Our new website just launched. It’s professional, uncluttered, and well designed, and readily teaches current and potential clients about proper pet care. We truly believe that it will help increase our business. Animal shelters in our area are excited about using our adoption page to feature adoptable pets, and I know that our grief page and Light A Candle tool will help clients part with beloved pets.

It has been a pleasure working with Beyond Indigo Pets staff members. They’re helpful, prompt, and courteous. Even though we had several questions throughout the website building process, they continually provided us with solid advice and additional ideas.

I highly recommend Beyond Indigo Pets to all veterinarians looking for a website designer. The staff did a beautiful job for us at a reasonable price, and the process was painless. My staff recently researched all of the websites of neighboring practices and proclaimed that ours is the best. Beyond Indigo Pets translated our ideas into a website that we’re extremely proud of.

Dr. Craig Burk, President
Knoxville Veterinary Clinic
www.knoxvilleveterinaryclinic.com

’fees were reasonable and included amazing features like Google Analytics compatibility and an online pet health video library. We love that our new eNewsletter is eco-friendly. It’s now so easy to email our clients about news, upcoming events, and important breaking news like food recalls.

Technology has advanced greatly and our clientele has moved into the digital world, so it’s great that we can be at their fingertips with instant emails and a health library. The entire Beyond Indigo Pets team was friendly, helpful, and efficient and I’d absolutely refer them to other veterinary clinics. Even though I’m not very computer literate, they patiently taught me everything that I needed to know.

Michelle Rodgers, Hospital Director
Madison Veterinary Hospital
www.madisonvet.com

After meeting Kelly at CVC in San Diego, we hired Beyond Indigo Pets to redo our existing website and take it to the next level. People and their pets are always on the go these days, so it’s incredibly important that our current and potential clients can access online information whenever it’s convenient for them. And let’s face it: perception plays a huge role in growing a practice. So, it’s imperative for our site to offer the latest in interactive tools and information, maintain our practice philosophy, and reflect a high degree of professionalism and sophistication.

I believe that our redesigned website has helped increase awareness and generate new business. Clients can easily locate information and search our great video and handout archives. Beyond Indigo Pets incorporated VetStreet’s Pet Portal, allowing our clients real-time access to their pet’s health records. Our clients love this feature.

Kelly and her team members are wonderful. They’re very creative and ready to tackle any issue. Our writer Teri and the artistic staff paid close attention to our vision. They worked brilliantly together to create a warm, comfortable, and inviting site with a clean and contemporary feel with all the IT bells and whistles. The IT Help team responds quickly to our ever-changing requests, often generating results that surpass our expectations. We refer people in the veterinary industry to Beyond Indigo Pets all the time.

Kim Schmidt
Arbor View Veterinary Clinic
www.mypetdoctor.com

As a new practice with a technologically savvy clientele, we knew that building an informative and well designed website would be essential. Our lender recommended that we hire Beyond Indigo Pets. We were impressed by Beyond Indigo Pets’ interactive capabilities, the quality of their other websites, and their Pet Care library, which contains an incredible amount of professional pet content.

We love everything about our new site and everyone has been impressed with it. Beyond Indigo Pets personalized it to reflect our style and philosophy and even included photos of our own pets throughout the pages. Our site is well organized, easy to read, and highly interactive. Clients can post pet photos, order medications, and conveniently fill out forms from the comfort of their homes. We’ve received comments about how easy it is to navigate our large amount of medical information. So far, the My Pet pages have been the biggest hit; “parents” truly enjoy seeing their furry family members on the Web.

These days, most people turn to the Web to gather information about businesses before making that first call, especially when searching for a new physician. There are many veterinary clinics and hospitals in our corner of Houston and we felt that it was incredibly important to share as much information about ourselves as possible. By establishing a little bit of familiarity with our hospital, even before the first appointment, we believe that clients will feel comfortable entrusting their pets to us.

I have already recommended Beyond Indigo Pets to other veterinary clinics looking to build a new website. We’re grateful to all of the people at Beyond Indigo Pets for their hard work and creative insights, and we’re confident that our new website will generate new clients.

Janelle Rios, Hospital Administrator
Midtown Veterinary Hospital
www.MidtownVetHospital.com

After seeing Beyond Indigo Pets present at one of our Well Managed Practice group meetings, we hired them to redo our existing website. It has been such a pleasant experience working with them because they’re patient, encouraging, and helpful. They’re very good at what they do.

Our new site offers a wealth of pet care information and answers a lot of general questions. Clients have been very complimentary about the site and are excited about all of its new features. Plus, our site has absolutely helped increase our awareness and introduce us to new clients.

In today’s technological age, everybody shops, researches, and communicates online. It’s important for us to be available to all of our clients no matter how they prefer to contact us. It has really been a pleasure working with all of the staff members at Beyond Indigo Pets. They’re knowledgeable and completely willing to explain the details to those of us who aren’t familiar with the website process. I have already referred Beyond Indigo Pets to other veterinary clinics and will continue to do so.

Alice Thomas
Office Manager
Chaparral Vet Center
www.www.chaparralvetcenter.com

The website that Beyond Indigo Pets recently created for us was our first one. Today’s consumers want more than just a phone number, so we knew that we needed a site to increase our awareness and give clients all of the information they need. We decided to hire Beyond Indigo Pets after seeing a presentation that its members gave at The North American Veterinary Conference.

Several of our clients have already commented about how much they like our new site. They appreciate being able to easily access information about our doctors and services, and they like using our pet portals to download information about their pets.

It was so easy working with the people at Beyond Indigo Pets. They took time to listen to our ideas and worked hard to bring them to life. They paid attention to the details, dealt with all of our needs in a timely fashion, and made sure that we were happy with the final product. We’ve already recommended Beyond Indigo Pets to other veterinary clinics looking for a website and will continue to do so in the future.

Mary Ann Stoddard, Hospital Manager
North Hampton Animal Hospital
www.northhamptonanimalhospital.com

We purchased Edgewood in February of 2008 and inherited the old website, which was poorly done. We worked with Beyond Indigo Pets on another project at a different practice and had such a great experience that we decided to hire them again. The people at Beyond Indigo Pets go out of their way to be helpful and answer every question that you have, even if you ask the same question more than once. They understand that everyone learns at a different level. Thanks to our website, I can reach out to clients on a more regular basis without being too bothersome. They love receiving the pet portals and newsletters and can read them at their leisure. With just a little bit of effort, I make our website work for me. Being able to send new client forms ahead of time has been an added convenience. Several people have sent us resumes through the website, which has helped our hiring process, and we’ve used our videos to train new employees. Linking to our local humane society has been really successful too. I would absolutely recommend Beyond Indigo Pets to veterinary clinics that are looking to build a website.

Sue Needham, Practice Coordinator
Cedar Rapids, Iowa
Edgewood Animal Hospital

Allegra,

All the hard work was well worth the product that was produced. Exceptional site. Best Veterinary site on the web.

Dr. Randal Bennett
Quitman, TX
Quitman Animal Clinic

Kim,

I just wanted to thank you and the staff at Beyond Indigo Pets for the time and creativity that was spent on our brochures. We are very pleased with the out come of them. The colors are perfect and the content of the brochures display the professionalism, quality and care we want to represent to our clients and future clients. Good job, all of you.

Sincerely,
Brandee Webb
Dallas, TX
Lovers Lane Animal Medical Center

Hi Kelly,

I am writing to thank you and your team for all the hard work and creativity that you put into our website. The end result was better than we had hoped for and we love it!

When we purchased our business a year and a half ago, we knew we needed an amazing website to help bring our business to the next level. We looked at several website designers but weren’t sure who would be the right fit for us. Choosing Beyond Indigo Pets was the best decision and we are very glad we found you.

You listened to our needs and wants and created a website and logo that were tailor made for us. The first specs we received for the website were great but we realized we wanted a different feel. We made a few suggestions and Mark’s redesign hit the nail on the head! Now we have a website we are proud of and the business cards you provided have helped us spread the word to both new and existing clients.

The coupon on our front page has been very successful and has brought us several new clients. We have changed our offer each month, which has been very easy to do through the BI portal. We also have clients and staff members using the My Pet Page tool.

I recently received a phone call from one of our vendors who wants to redesign his website. He really liked our website and wanted to know if we would recommend the designer we used. I told him what a great experience we had with Beyond Indigo Pets and that he should definitely call you. So, thanks again for the work you did for us and I wish you and your team continued success!

Sincerely,
Rachael Harner
Irvine Pet Complex
www.irvinepetcomplex.com

It was not until I began my journey with Beyond Indigo Pets that I realized just how important the website would be to our practice. Our clients are not only impressed, but the key is, they are impressed enough to refer our site to their friends and family! Rockwayvet.com allows future clients to view our hospital, amenities and policies from the comfort of their home. We’re obtaining referrals daily and when asked how they heard about us; the website has been 2nd only to personal reference. With a website, test drives are free.

I was nervous at first, afraid that these “web people” didn’t understand veterinary medicine. Beyond Indigo Pets surprised me with a working knowledge of the unique interworking of veterinary medicine and were able to couple them with their expertise in web based marketing. Typically, we veterinarians focus primarily on our medicine, but sometimes fail to remember that the message needs to get to the client in order to help the pet! Face it, we’re a media based society — my clients have commented on how great it was to be directed to our website to view a video on, as an example, the periodontal disease we just diagnosed her pet with. Our compliance rate has tripled!

I, like many, thought about creating a site of my own. Not only do self created sites look like, well, a veterinarian created them, but I would have been responsible for writing 100% of the content. Who has time for that? The pet care information provided by Beyond Indigo Pets made its development that much easier. It gave me a sense of comfort to know I was in charge of what content was placed on the site, but relieved to know they had a basic outline for me to follow. We tweaked the verbage and made minor adjustments to streamline information so it follows our hospital policy and philosophy. I wanted our website to mirror our commitment to quality medicine and advanced care and have not been disappointed. I suppose I feel as though people are going to judge you by your website, we’re making sure it is as edgy and professional as we are.

The online pharmacy allows us to compete with the convenience of the online pet pharmacies, while still being able to ensure quality product is being dispensed. Our online store keeps them coming back for their supplies. Society today seems to have an I want it here and now mentality, but don’t want to get out of their pajamas to do it. Our website has something for everyone.

Content changes are really simple too. Even for the web impaired like myself. You just log onto a site, make the request and boom -> it’s done. Keeps our site fresh and frequent visitors coming back.

I’m incredibly happy with the result and feel it one the best decisions we’ve made for the advancement of our practice.

Dr. Elizabeth Boggier
Mountain View Veterinary Hospital
Rockaway, NJ
www.rockawayvet.com

As new practice owners “Beyond Indigo Pets” has been a wonderful tool for our business. The professionalism of the staff and website design has been instrumental in helping us build our client base. We highly recommend Beyond Indigo Pets for all online services. Do not even bother talking to any other website people, they are freaking awesome at what they do.

Dr Tim Dalpiaz and Dr. Tom Dotson
Boones Creek Animal Hospital
boonescreekanimalhospital.com

Meeting with and hiring Beyond Indigo Pets Pets to create a website that my clients, staff, colleagues, and I rave about was the one of the easiest and best decisions I made when starting my practice. They provided everything that I expected in custom website design, content and personalized customer support. The staff at Beyond Indigo Pets Pets asked me what I wanted and then delivered a website better than I had imagined by being responsive to my ideas, available for advice, and creative in their production. I predict that Beyond Indigo Pets Pets will continue to exceed my expectations, so enthusiastically recommend their services to anyone who desires a custom, state-of-the-art, professional website that they will be proud to show their clients and colleagues.

Sincerely,
Sean D. Sawyer, VMD
PawSteps Veterinary Center, Inc.
www.PawStepsVet.com

Beyond Indigo Pets was our first experience with web design for our vet clinic. We were so please in the service they provided. They walked us through every step before, during and after the process of setting everything up.

We have received only positive feedback from our clients. The website is professional, informative and easy for our clients and for us to use.

Even now with everything up and running, I know Beyond Indigo Pets is still there for us if we need changes or have any questions.

Sincerely,
Amy Schechinger, Office Manager
Harlan Veterinary Associates
www.MyHarlanVet.com

We are very pleased with our experience with Beyond Indigo Pets. Specifically, we were most impressed with the fact that they took all of our feedback and suggestions and used them to come up with the designs and content. We were nervous that we may be shut out of that part of the development.

We never had any issues with getting in touch with someone from BI, even late in the evening. They gave us several design options to choose from, as well as various uses of the content. The development process went very smoothly, the only reason the deadline was extended was because we (Final Gift) came up with some late additions to the site. If not for those changes, we would have been up and running prior to the deadline.

We continue to be impressed with them and their customer service. If we have a question, or an issue occurs, or we need to make a site modification; we can send comments to the appropriate BI contact and the response time is usually less than 24 hours. For issues that require immediate response someone is always available to answer one of the phone numbers provided.

We continue to receive compliments from customers on the ease of use of the site.

One last comment, we received an unexpected package last week with 3,000 site business cards. They were fantastic, and unexpected.

Leon Hill, owner
Final Gift Pet Cremation Services
www.FinalGift.com

I really like my new website. This is actually my second website; my first website was with a provider who did cookie-cutter sites. They were not as responsive as Beyond Indigo Pets has been. Face it, veterinarians need babysitters when it comes to our websites, Beyond Indigo Pets usually responds to any questions or issues that I might have within a day. Sometimes, when I don’t really understand what’s wrong, they go to a lot of trouble investigating the site to find my issues. I really appreciate that!

I’ve had nothing but positive feed-back from my clients. And I’ve received comments from other veterinarians in the area, as well as my friends and family, that they are all impressed with the site.

I know that we’ve had at least a couple of new clients come to us because of the website. And with the ability we have to access Pet Portals through the website, many of my clients have increased their compliance.

I think that Beyond Indigo Pets does a great job and their customer service is great. I would recommend their services to anyone.

Sincerely,
Sherry L. Dodson, DVM
Angleton Veterinary Clinic
www.AngletonVetClinic.com