{"id":3507,"date":"2023-06-01T15:39:00","date_gmt":"2023-06-01T20:39:00","guid":{"rendered":"https:\/\/www.beyondindigopets.com\/blog\/?p=3507"},"modified":"2023-07-27T12:28:56","modified_gmt":"2023-07-27T17:28:56","slug":"bad-reviews-flip-the-script-with-better-communication","status":"publish","type":"post","link":"https:\/\/www.beyondindigopets.com\/blog\/bad-reviews-flip-the-script-with-better-communication\/","title":{"rendered":"Bad Reviews? Flip the Script with Better Communication"},"content":{"rendered":"<div class=\"wp-block-image\">\n<figure class=\"alignleft size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"2000\" height=\"1333\" src=\"https:\/\/www.beyondindigopets.com\/blog\/wp-content\/uploads\/2023\/05\/iStock-1142921672-1-2000x1333.jpg\" alt=\"A dog covering his eyes.\" class=\"wp-image-3508\" srcset=\"https:\/\/www.beyondindigopets.com\/blog\/wp-content\/uploads\/2023\/05\/iStock-1142921672-1-2000x1333.jpg 2000w, https:\/\/www.beyondindigopets.com\/blog\/wp-content\/uploads\/2023\/05\/iStock-1142921672-1-1500x1000.jpg 1500w, https:\/\/www.beyondindigopets.com\/blog\/wp-content\/uploads\/2023\/05\/iStock-1142921672-1-768x512.jpg 768w, https:\/\/www.beyondindigopets.com\/blog\/wp-content\/uploads\/2023\/05\/iStock-1142921672-1-1536x1024.jpg 1536w, https:\/\/www.beyondindigopets.com\/blog\/wp-content\/uploads\/2023\/05\/iStock-1142921672-1-2048x1365.jpg 2048w, https:\/\/www.beyondindigopets.com\/blog\/wp-content\/uploads\/2023\/05\/iStock-1142921672-1-427x285.jpg 427w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\" \/><\/figure>\n<\/div>\n\n\n<p>A <a href=\"https:\/\/www.beyondindigopets.com\/veterinary-marketing-plans\/online-reputation-management.html\">bad review<\/a> can make for a terrible start to your day\u2014and could start a series of unfortunate events for your company. Bad reviews can affect your overall review average, which could impact your ranking on a search engine review page (SERP). Fortunately, managing client communications upstream can stop negative reviews before they even occur.<\/p>\n\n\n\n<!--more-->\n\n\n\n<h2 class=\"wp-block-heading\">Nipping It in the B\u2026ad Review<\/h2>\n\n\n\n<p>By the time a bad review appears, it can be too late to minimize some of its damage. The goal is to keep the scathing criticism from ever appearing in the public eye and dissuading <a href=\"https:\/\/www.beyondindigopets.com\/blog\/do-you-know-where-to-find-your-future-clients-online\/\">new clients <\/a>from contacting you. Multiple opportunities abound to address the hurt or negative feelings of a pet owner\u2014before the venting happens on review sites. Let us make a list of a few places where conversations can happen before the review:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Depending on where your practice is located, you may or may not gain feedback at the time of the appointment. In Minnesota, for example, the culture makes face-to-face confrontation less likely. If you are in a state where people voice their opinions face-to-face, that is an ideal time to address a concern.<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignright size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"2000\" height=\"1334\" src=\"https:\/\/www.beyondindigopets.com\/blog\/wp-content\/uploads\/2023\/05\/iStock-1398856548-1-2000x1334.jpg\" alt=\"A dog and cat getting along.\" class=\"wp-image-3509\" srcset=\"https:\/\/www.beyondindigopets.com\/blog\/wp-content\/uploads\/2023\/05\/iStock-1398856548-1-2000x1334.jpg 2000w, https:\/\/www.beyondindigopets.com\/blog\/wp-content\/uploads\/2023\/05\/iStock-1398856548-1-1500x1001.jpg 1500w, https:\/\/www.beyondindigopets.com\/blog\/wp-content\/uploads\/2023\/05\/iStock-1398856548-1-768x512.jpg 768w, https:\/\/www.beyondindigopets.com\/blog\/wp-content\/uploads\/2023\/05\/iStock-1398856548-1-1536x1025.jpg 1536w, https:\/\/www.beyondindigopets.com\/blog\/wp-content\/uploads\/2023\/05\/iStock-1398856548-1-2048x1366.jpg 2048w, https:\/\/www.beyondindigopets.com\/blog\/wp-content\/uploads\/2023\/05\/iStock-1398856548-1-427x285.jpg 427w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\" \/><\/figure>\n<\/div>\n\n\n<ul class=\"wp-block-list\">\n<li>The gift of the internet is that it provides multiple places and ways to connect with others throughout the world. The downfall for a business is that there are multiple places and ways where people can discuss your hospital. Keeping track of these conversation locations may seem overwhelming. Luckily, <a href=\"https:\/\/www.beyondindigopets.com\/\">Beyond Indigo Pets<\/a> offers Online Reputation Management (ORM) services to help you stay on top of all your reviews.<\/li>\n\n\n\n<li>The practice\u2019s own communications must be carefully crafted. What narrative are you sharing in every email, newsletter, and marketing piece? Is it consistent? Think about large corporations like McDonald\u2019s. Everywhere you see the brand, you see the exact same message. Based on that message, consumers know what to expect. A unified message keeps clients calm because there is nothing to rattle expectations, which can help you avoid negative interactions.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Generating Review Requests Early<\/h2>\n\n\n\n<p>Sometimes people just need to feel heard after a bad experience. If you can capture someone\u2019s \u201creview\u201d before they head to legitimate review sites, you can prevent someone from sharing <a href=\"https:\/\/www.beyondindigopets.com\/blog\/online-reputation-management-and-your-veterinary-business\/\">negative feelings in a public forum<\/a>. Send out a survey that asks questions about a client\u2019s experience. This type of survey gives people a chance to vent directly to the business. To keep on the up-and-up with the review platforms, you must include direct links to the review sites on the survey; however, these options can be optimally placed on the page.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Negative Review Management<\/h2>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignleft size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"2000\" height=\"1335\" src=\"https:\/\/www.beyondindigopets.com\/blog\/wp-content\/uploads\/2023\/05\/iStock-521341839-1-2000x1335.jpg\" alt=\"A vet, a client, and a dog shaking hands.\" class=\"wp-image-3510\" srcset=\"https:\/\/www.beyondindigopets.com\/blog\/wp-content\/uploads\/2023\/05\/iStock-521341839-1-2000x1335.jpg 2000w, https:\/\/www.beyondindigopets.com\/blog\/wp-content\/uploads\/2023\/05\/iStock-521341839-1-1500x1001.jpg 1500w, https:\/\/www.beyondindigopets.com\/blog\/wp-content\/uploads\/2023\/05\/iStock-521341839-1-768x513.jpg 768w, https:\/\/www.beyondindigopets.com\/blog\/wp-content\/uploads\/2023\/05\/iStock-521341839-1-1536x1025.jpg 1536w, https:\/\/www.beyondindigopets.com\/blog\/wp-content\/uploads\/2023\/05\/iStock-521341839-1-2048x1367.jpg 2048w, https:\/\/www.beyondindigopets.com\/blog\/wp-content\/uploads\/2023\/05\/iStock-521341839-1-427x285.jpg 427w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\" \/><\/figure>\n<\/div>\n\n\n<p>If a negative review lands like a rotten fish in a market stall, ignoring it should not be an option. Choose the calmest person in your organization to read through the review. Pull out the points that are facts and any that are reactionary. If the review is from a former employee, there are ways to have Google consider it for removal by flagging the review. If you know which customer left the review, give them a call, and see if the <a href=\"https:\/\/www.beyondindigopets.com\/blog\/digital-marketing-struggles\/\">situation can be resolved<\/a>. Then, reply to the review with, \u201cThank you for talking with us today. We look forward to seeing you in the future.\u201d If you do not know who it is, ask the reviewer to give you a call and leave your phone number. Say that you\u2019d like to discuss their experience and that you would be happy to work toward a resolution. We just discussed this with the SCVMA members in April 2023. If you want to watch the webinar on this topic, please <a href=\"https:\/\/youtu.be\/Cy8JuQrQxcg\">click here<\/a>.&nbsp;<\/p>\n\n\n\n<p>Need help or just want software to manage the review process on your own? Give us a call at (877) 244-9322 or fill out <a href=\"https:\/\/www.beyondindigopets.com\/blog\/online-reputation-management-and-your-veterinary-business\/#contact\">our form<\/a> to get started.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>A bad review can make for a terrible start to your day\u2014and could start a series of unfortunate events for\u2026<\/p>\n","protected":false},"author":361,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[373],"tags":[528,525,527,526,506],"class_list":["post-3507","post","type-post","status-publish","format-standard","hentry","category-veterinary-orm","tag-google-reviews-for-vet-hospital","tag-increase-reviews-for-veterinary-hospital","tag-veterinary-hospital-negative-review-removal","tag-veterinary-hospital-reputation-management","tag-veterinary-practice-review-management"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Bad Reviews? Flip the Script with Better Communication | Beyond Indigo Pets<\/title>\n<meta name=\"description\" content=\"Online reviews can have a big impact on your veterinary practice\u2019s ability to attract more clients. Beyond Indigo Pets can help when it comes to monitoring, generating and responding to online reviews.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.beyondindigopets.com\/blog\/bad-reviews-flip-the-script-with-better-communication\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Bad Reviews? Flip the Script with Better Communication | Beyond Indigo Pets\" \/>\n<meta property=\"og:description\" content=\"Online reviews can have a big impact on your veterinary practice\u2019s ability to attract more clients. Beyond Indigo Pets can help when it comes to monitoring, generating and responding to online reviews.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.beyondindigopets.com\/blog\/bad-reviews-flip-the-script-with-better-communication\/\" \/>\n<meta property=\"og:site_name\" content=\"Beyond Indigo Pets\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/beyondindigopets\/\" \/>\n<meta property=\"article:published_time\" content=\"2023-06-01T20:39:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-07-27T17:28:56+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.beyondindigopets.com\/blog\/wp-content\/uploads\/2023\/05\/iStock-1142921672-1-2000x1333.jpg\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.beyondindigopets.com\/blog\/bad-reviews-flip-the-script-with-better-communication\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.beyondindigopets.com\/blog\/bad-reviews-flip-the-script-with-better-communication\/\"},\"author\":{\"name\":\"\",\"@id\":\"\"},\"headline\":\"Bad Reviews? Flip the Script with Better Communication\",\"datePublished\":\"2023-06-01T20:39:00+00:00\",\"dateModified\":\"2023-07-27T17:28:56+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.beyondindigopets.com\/blog\/bad-reviews-flip-the-script-with-better-communication\/\"},\"wordCount\":643,\"publisher\":{\"@id\":\"https:\/\/www.beyondindigopets.com\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.beyondindigopets.com\/blog\/bad-reviews-flip-the-script-with-better-communication\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.beyondindigopets.com\/blog\/wp-content\/uploads\/2023\/05\/iStock-1142921672-1-2000x1333.jpg\",\"keywords\":[\"google reviews for vet hospital\",\"increase reviews for veterinary hospital\",\"veterinary hospital negative review removal\",\"veterinary hospital reputation management\",\"veterinary practice review management\"],\"articleSection\":[\"Veterinary ORM\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.beyondindigopets.com\/blog\/bad-reviews-flip-the-script-with-better-communication\/\",\"url\":\"https:\/\/www.beyondindigopets.com\/blog\/bad-reviews-flip-the-script-with-better-communication\/\",\"name\":\"Bad Reviews? Flip the Script with Better Communication | Beyond Indigo Pets\",\"isPartOf\":{\"@id\":\"https:\/\/www.beyondindigopets.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.beyondindigopets.com\/blog\/bad-reviews-flip-the-script-with-better-communication\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.beyondindigopets.com\/blog\/bad-reviews-flip-the-script-with-better-communication\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.beyondindigopets.com\/blog\/wp-content\/uploads\/2023\/05\/iStock-1142921672-1-2000x1333.jpg\",\"datePublished\":\"2023-06-01T20:39:00+00:00\",\"dateModified\":\"2023-07-27T17:28:56+00:00\",\"description\":\"Online reviews can have a big impact on your veterinary practice\u2019s ability to attract more clients. Beyond Indigo Pets can help when it comes to monitoring, generating and responding to online reviews.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.beyondindigopets.com\/blog\/bad-reviews-flip-the-script-with-better-communication\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.beyondindigopets.com\/blog\/bad-reviews-flip-the-script-with-better-communication\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.beyondindigopets.com\/blog\/bad-reviews-flip-the-script-with-better-communication\/#primaryimage\",\"url\":\"https:\/\/www.beyondindigopets.com\/blog\/wp-content\/uploads\/2023\/05\/iStock-1142921672-1-scaled.jpg\",\"contentUrl\":\"https:\/\/www.beyondindigopets.com\/blog\/wp-content\/uploads\/2023\/05\/iStock-1142921672-1-scaled.jpg\",\"width\":2560,\"height\":1707},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.beyondindigopets.com\/blog\/bad-reviews-flip-the-script-with-better-communication\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.beyondindigopets.com\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Bad Reviews? Flip the Script with Better Communication\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.beyondindigopets.com\/blog\/#website\",\"url\":\"https:\/\/www.beyondindigopets.com\/blog\/\",\"name\":\"Beyond Indigo Pets\",\"description\":\"Veterinary marketing blog\",\"publisher\":{\"@id\":\"https:\/\/www.beyondindigopets.com\/blog\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.beyondindigopets.com\/blog\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.beyondindigopets.com\/blog\/#organization\",\"name\":\"Beyond Indigo Pets\",\"url\":\"https:\/\/www.beyondindigopets.com\/blog\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.beyondindigopets.com\/blog\/#\/schema\/logo\/image\/\",\"url\":\"\",\"contentUrl\":\"\",\"caption\":\"Beyond Indigo Pets\"},\"image\":{\"@id\":\"https:\/\/www.beyondindigopets.com\/blog\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/beyondindigopets\/\",\"https:\/\/x.com\/beyondpets\"]},{\"@type\":\"Person\",\"@id\":\"\",\"url\":\"https:\/\/www.beyondindigopets.com\/blog\/author\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Bad Reviews? Flip the Script with Better Communication | Beyond Indigo Pets","description":"Online reviews can have a big impact on your veterinary practice\u2019s ability to attract more clients. Beyond Indigo Pets can help when it comes to monitoring, generating and responding to online reviews.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.beyondindigopets.com\/blog\/bad-reviews-flip-the-script-with-better-communication\/","og_locale":"en_US","og_type":"article","og_title":"Bad Reviews? Flip the Script with Better Communication | Beyond Indigo Pets","og_description":"Online reviews can have a big impact on your veterinary practice\u2019s ability to attract more clients. Beyond Indigo Pets can help when it comes to monitoring, generating and responding to online reviews.","og_url":"https:\/\/www.beyondindigopets.com\/blog\/bad-reviews-flip-the-script-with-better-communication\/","og_site_name":"Beyond Indigo Pets","article_publisher":"https:\/\/www.facebook.com\/beyondindigopets\/","article_published_time":"2023-06-01T20:39:00+00:00","article_modified_time":"2023-07-27T17:28:56+00:00","og_image":[{"url":"https:\/\/www.beyondindigopets.com\/blog\/wp-content\/uploads\/2023\/05\/iStock-1142921672-1-2000x1333.jpg","type":"","width":"","height":""}],"twitter_misc":{"Written by":"","Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.beyondindigopets.com\/blog\/bad-reviews-flip-the-script-with-better-communication\/#article","isPartOf":{"@id":"https:\/\/www.beyondindigopets.com\/blog\/bad-reviews-flip-the-script-with-better-communication\/"},"author":{"name":"","@id":""},"headline":"Bad Reviews? Flip the Script with Better Communication","datePublished":"2023-06-01T20:39:00+00:00","dateModified":"2023-07-27T17:28:56+00:00","mainEntityOfPage":{"@id":"https:\/\/www.beyondindigopets.com\/blog\/bad-reviews-flip-the-script-with-better-communication\/"},"wordCount":643,"publisher":{"@id":"https:\/\/www.beyondindigopets.com\/blog\/#organization"},"image":{"@id":"https:\/\/www.beyondindigopets.com\/blog\/bad-reviews-flip-the-script-with-better-communication\/#primaryimage"},"thumbnailUrl":"https:\/\/www.beyondindigopets.com\/blog\/wp-content\/uploads\/2023\/05\/iStock-1142921672-1-2000x1333.jpg","keywords":["google reviews for vet hospital","increase reviews for veterinary hospital","veterinary hospital negative review removal","veterinary hospital reputation management","veterinary practice review management"],"articleSection":["Veterinary ORM"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.beyondindigopets.com\/blog\/bad-reviews-flip-the-script-with-better-communication\/","url":"https:\/\/www.beyondindigopets.com\/blog\/bad-reviews-flip-the-script-with-better-communication\/","name":"Bad Reviews? Flip the Script with Better Communication | Beyond Indigo Pets","isPartOf":{"@id":"https:\/\/www.beyondindigopets.com\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.beyondindigopets.com\/blog\/bad-reviews-flip-the-script-with-better-communication\/#primaryimage"},"image":{"@id":"https:\/\/www.beyondindigopets.com\/blog\/bad-reviews-flip-the-script-with-better-communication\/#primaryimage"},"thumbnailUrl":"https:\/\/www.beyondindigopets.com\/blog\/wp-content\/uploads\/2023\/05\/iStock-1142921672-1-2000x1333.jpg","datePublished":"2023-06-01T20:39:00+00:00","dateModified":"2023-07-27T17:28:56+00:00","description":"Online reviews can have a big impact on your veterinary practice\u2019s ability to attract more clients. Beyond Indigo Pets can help when it comes to monitoring, generating and responding to online reviews.","breadcrumb":{"@id":"https:\/\/www.beyondindigopets.com\/blog\/bad-reviews-flip-the-script-with-better-communication\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.beyondindigopets.com\/blog\/bad-reviews-flip-the-script-with-better-communication\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.beyondindigopets.com\/blog\/bad-reviews-flip-the-script-with-better-communication\/#primaryimage","url":"https:\/\/www.beyondindigopets.com\/blog\/wp-content\/uploads\/2023\/05\/iStock-1142921672-1-scaled.jpg","contentUrl":"https:\/\/www.beyondindigopets.com\/blog\/wp-content\/uploads\/2023\/05\/iStock-1142921672-1-scaled.jpg","width":2560,"height":1707},{"@type":"BreadcrumbList","@id":"https:\/\/www.beyondindigopets.com\/blog\/bad-reviews-flip-the-script-with-better-communication\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.beyondindigopets.com\/blog\/"},{"@type":"ListItem","position":2,"name":"Bad Reviews? Flip the Script with Better Communication"}]},{"@type":"WebSite","@id":"https:\/\/www.beyondindigopets.com\/blog\/#website","url":"https:\/\/www.beyondindigopets.com\/blog\/","name":"Beyond Indigo Pets","description":"Veterinary marketing blog","publisher":{"@id":"https:\/\/www.beyondindigopets.com\/blog\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.beyondindigopets.com\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.beyondindigopets.com\/blog\/#organization","name":"Beyond Indigo Pets","url":"https:\/\/www.beyondindigopets.com\/blog\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.beyondindigopets.com\/blog\/#\/schema\/logo\/image\/","url":"","contentUrl":"","caption":"Beyond Indigo Pets"},"image":{"@id":"https:\/\/www.beyondindigopets.com\/blog\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/beyondindigopets\/","https:\/\/x.com\/beyondpets"]},{"@type":"Person","@id":"","url":"https:\/\/www.beyondindigopets.com\/blog\/author\/"}]}},"_links":{"self":[{"href":"https:\/\/www.beyondindigopets.com\/blog\/wp-json\/wp\/v2\/posts\/3507","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.beyondindigopets.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.beyondindigopets.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.beyondindigopets.com\/blog\/wp-json\/wp\/v2\/users\/361"}],"replies":[{"embeddable":true,"href":"https:\/\/www.beyondindigopets.com\/blog\/wp-json\/wp\/v2\/comments?post=3507"}],"version-history":[{"count":3,"href":"https:\/\/www.beyondindigopets.com\/blog\/wp-json\/wp\/v2\/posts\/3507\/revisions"}],"predecessor-version":[{"id":3545,"href":"https:\/\/www.beyondindigopets.com\/blog\/wp-json\/wp\/v2\/posts\/3507\/revisions\/3545"}],"wp:attachment":[{"href":"https:\/\/www.beyondindigopets.com\/blog\/wp-json\/wp\/v2\/media?parent=3507"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.beyondindigopets.com\/blog\/wp-json\/wp\/v2\/categories?post=3507"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.beyondindigopets.com\/blog\/wp-json\/wp\/v2\/tags?post=3507"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}