{"id":3673,"date":"2024-06-14T17:03:59","date_gmt":"2024-06-14T22:03:59","guid":{"rendered":"https:\/\/www.beyondindigopets.com\/blog\/?p=3673"},"modified":"2024-05-30T17:13:11","modified_gmt":"2024-05-30T22:13:11","slug":"5-common-online-reputation-mistakes-and-how-to-avoid-them","status":"publish","type":"post","link":"https:\/\/www.beyondindigopets.com\/blog\/5-common-online-reputation-mistakes-and-how-to-avoid-them\/","title":{"rendered":"5 Common Online Reputation Mistakes and How to Avoid Them"},"content":{"rendered":"
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When it comes to your veterinary hospital, there is no digital marketing tool quite as effective as a solid online reputation. One or two bad reviews can have a significant, and negative, impact on your overall reputation, which could keep you from attracting new clients to your practice. Beyond Indigo Pets is here to help you avoid some of the most common mistakes with online reputation management<\/a> (ORM).<\/p>\n\n\n\n\n\n\n\n

Ignoring Online Reviews<\/h2>\n\n\n\n

One of the biggest mistakes we see our clients make when it comes to ORM is to completely ignore online reviews. If people in the market for a new vet see you haven\u2019t responded to reviews, they might think that you are indifferent to feedback. This could sway their opinion about coming to work with you. It is important to consistently monitor and respond to reviews\u2014both positive and negative<\/a>. You can set up alerts on platforms like Google, Yelp, and Facebook, or you can start working with a company like us<\/a> that will monitor them for you. Try to respond promptly to all reviews to show that you value the feedback of your clients.<\/p>\n\n\n\n

Keep Your Online Information Consistent<\/h2>\n\n\n
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One thing about the internet is that information exists on it forever. While this can sometimes be helpful, it also means there might be outdated or inconsistent information confusing search engines and potential customers. Be sure you are regularly updating your information across online platforms (including your website and social media pages) to keep it correct and current<\/a>. Look closely at information like:<\/p>\n\n\n\n