Online Reviews & Reputation Management Every piece of your system can reinforce your brand — especially your online reviews.

Your hospital’s reputation is woven into all aspects of your marketing ecosystem. Reviews factor prominently into your local search rankings. A solid review program includes claiming, monitoring, responding, and asking for reviews.

Need more help with crafting and posting reviews? With our Review Response Service, our experienced ORM managers will consult with you, then write and post up to 5 responses per month on any platform except Facebook.

Our ORM clients have seen an average 260% increase in the number of their reviews over a 2-year period.

why ORM?

57% of consumers will only use a business if it has 4 or more stars.

91% of consumers age 18-34 trust online reviews as much as personal recommendations.

89% of consumers read businesses' responses to reviews.

Some of the Tools in our ORM Toolbox

Monitor Your Reputation

See who is talking about you across the internet.

Monitor Your Reputation

Review dashboard, which allows your reviews to be organized at your fingertips. One-stop-shop for seeing your overall online reputation and taking action to keep it strong.

Responding to Reviews

Get help in responding to positive and negative reviews.

Responding to Reviews

Range of package options that run from self-managing to partnering with Beyond Indigo Pets on all aspects of Online Reputation Management.

Google My Business

Working in conjunction with GMB.

Google My Business

We tidy up any duplicate review sites your business may have and get you set up on the most popular review platforms like Google My Business, Yelp, and Facebook.