The Impact of Customer Reviews on Your Practice’s Online Reputation

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The digital age makes it incredibly easy to access information and opinions at every second of the day. While this is helpful in many ways, it also means that customer reviews carry a lot more weight than they once did. Just a couple of negative reviews could severely ding your hospital’s reputation. Understanding how these reviews can impact your practice and how to manage them effectively can help you ensure your online reputation helps you find and retain clients.

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5 Common Online Reputation Mistakes and How to Avoid Them

Bird with head in the sand.

When it comes to your veterinary hospital, there is no digital marketing tool quite as effective as a solid online reputation. One or two bad reviews can have a significant, and negative, impact on your overall reputation, which could keep you from attracting new clients to your practice. Beyond Indigo Pets is here to help you avoid some of the most common mistakes with online reputation management (ORM).

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