Posts Tagged: Beyond Indigo Pets support
July
1
2024
Google Business Profile Chat and Call Feature Being Phased Out: Here’s What Your Practice Needs to Know

Google Business Profile is making changes to some tools you might use regularly: chat features and call histories are being discontinued. Starting July 31, 2024, pet owners will no longer be able to contact your practice via the chat feature, and you’ll no longer be able to access call histories. Customers will not be able to start new chats as early as July 15, but they can still access past chats until the end of the month. What does this mean for your practice’s Google Business Profile, and how can pet owners continue to connect with your business? Keep reading to find out: