Posts Tagged: Veterinary practice communication

Adding a new service to your veterinary hospital is a great way to keep current clients happy, and to entice some new business. This new service won’t do you any favors if you don’t properly market it, however. Have no fear, we are here to help you figure out how to inform pet owners about a new veterinary service to keep your appointment books full. 

Google Business Profile is making changes to some tools you might use regularly: chat features and call histories are being discontinued. Starting July 31, 2024, pet owners will no longer be able to contact your practice via the chat feature, and you’ll no longer be able to access call histories. Customers will not be able to start new chats as early as July 15, but they can still access past chats until the end of the month. What does this mean for your practice’s Google Business Profile, and how can pet owners continue to connect with your business? Keep reading to find out: