The Dos and Don’ts of a Veterinary Practice Website

A cat checks out a veterinary website.

Your website is an extension of your practice, and is essentially an online waiting room for your customers. It’s a space where they can learn more about your business, get to know you, and make sure you can provide the right kind of care for their pets. It’s important to make sure your website is welcoming and inviting, and is a representation of your business. 

We’ve put together a quick list of the Dos and Don’ts of a veterinary website, to help you achieve your marketing goals and represent your veterinary space in a positive way online. 

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Best Veterinary Websites—What Makes the Best Designs?

A woman and her dog look at the best veterinary websites.

In just one month, there are about 97 billion local searches on Google. Your veterinary website is the first impression you give the world, which is why it is essential to create a website design that will appeal both to potential customers and to search engines. Here are some of our favorite design elements for websites for veterinarians:

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5 Veterinary Website Design Trends

Woman and dog reviewing veterinary website design

Veterinary website design is constantly evolving alongside the internet and all its emerging technologies. What was cutting edge a few years ago can quickly become dated and stand out for all the wrong reasons. The following veterinary web design trends all work individually, but taken together, reinforce each other and create a holistic aesthetic for your veterinary website.

Focus On Content with Vet Website Design

With internet technologies becoming more complex and sophisticated, it can be easy to lose sight of what is most important: content. Forget all the bells and whistles and focus on the reason people are visiting your site. As a veterinary website, people are coming for information, therefore the site should be designed around delivering that information in the most intuitive way possible.

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Get to Know the Basics of a Veterinary Website

Person and cat reviewing a veterinary website.

It’s no secret that the world has changed since the beginning of the COVID-19 pandemic. More than ever before, people are checking websites and digital platforms for important information about the businesses they choose to spend with before they decide to make a purchase or become a customer. 

Your veterinary website is a direct reflection of your practice. It should give visitors a clear idea of who you are, what you do, and how you operate. A great tip is to think of your website as a digital waiting room, where visitors can learn about your services, make appointment requests, and get information that will impact the health of their beloved pet. Does your website have all they need? 

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Writing For The Web: The Ever-Changing World of Digital Content Creation

A dog sits on an office chair in front of a computer

Website writing is a very niche form of content creation. If done well, it can complement your veterinary website design while increasing quality traffic to your site. If done poorly, however, it could hinder your site’s performance. Here are some web writing best practices you need to remember when it comes to creating quality, effective content for your website:

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Keep It Clicking: Click-Through Rate Explained

A kitten sites on a woman's lap and touches her smart phone.

One of the main metrics you will encounter when doing pay-per-click advertising on Google or Facebook is the click-through rate (CTR). Each industry has a different benchmark for a strong click-through rate, and it is important to understand this benchmark so you know whether or not your ads are performing well. If you do not understand the marketing results you receive, it is much harder to refine your messaging and targeting to ensure you are reaching your desired audience. 

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Using Technology to Support Client Communications During COVID-19

Dalmatian dog paw with a spot in the form of heart and human hand close up

As COVID-19 continues to spread and social distancing becomes the norm, the impact on local businesses is becoming increasingly evident.  Your veterinary practice may be experiencing fluctuations in appointments, staffing, and supplies, while your clients may be wondering how best to pick up their pet’s medications or find reliable information on how best to care for their pets during  these unprecedented times.  

Whether your veterinary practice is located in an epicenter of infection or has remained relatively untouched, there is little doubt that the events surrounding COVID-19 may necessitate prompt communication with your clients, even if it is just a gentle reassurance that you are there for them and their pets. 

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DIY Shopping Carts – Should You?

A calico cat looks skeptical toward the notion of a DIY shopping cart

The concept of DIY (Do It Yourself) shopping carts for a veterinary website pop up from time to time. The question is: Should a hospital do a shopping cart themselves or  outsource it to a third party platform being offered in the marketplace? Either way, shopping carts tend to be tricky because there is no straightforward or easy answer to using one solution or the other. The first place to start is to look at resources and expectations for the cart. 

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Beyond Indigo Webinar Series: Measuring Website Effectiveness

Cat on the floor by a couch

Most business owners know that a website is the lynchpin of their business’s digital presence. And why wouldn’t it be? Over 40,000 search queries performed on Google every second. That, coupled with the fact that over 80% of shoppers are conducting online research before spending money, makes it is clear that consumers overwhelmingly utilize websites and search results to inform their purchasing decisions.

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